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Tag Archives: customer interviews

  1. Retail Ethnography: Millennials and Multichannel November 10, 2010

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  2. In-Depth Customer Interviews: Conducting the Interview December 31, 2009

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  3. In-Depth Interviews: Location Prep December 18, 2009

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  4. In-Depth Interviews: Daily Schedule December 15, 2009

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  5. In-Depth Interview: Evaluate existing design November 27, 2009

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  6. In-Depth Interviews: Participatory Design Exercise November 23, 2009

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  7. In-Depth Interviews: Participatory Design November 21, 2009

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  8. In-Depth Interviews: Capturing the Ideal Experience, part 2 November 13, 2009

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  9. In-Depth Interviews: Capturing the Ideal Experience November 11, 2009

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  10. In-Depth Customer Interviews: Task Analysis & Mode of Interaction November 10, 2009

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  11. In-Depth Customer Interviews: Task Analysis Exercise November 9, 2009

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  12. Customer Interviews: Task Analysis Exercise 1 November 8, 2009

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  13. In-Depth Customer Interview: Task Analysis November 6, 2009

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  14. In-depth Customer Interviews: Case History Example November 5, 2009

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  15. In-Depth Customer Interviews: Site Usage Case History, part 2 November 5, 2009

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  16. In-Depth Interviews: Site Usage Case History November 3, 2009

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  17. In-Depth Interviews: Consideration Set, part 3 October 31, 2009

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  18. In-Depth Interviews: The Retailer Selection Set, part 2 October 26, 2009

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  19. In-Depth Interviews: The Retailer Selection Set October 25, 2009

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  20. In-Depth Interviews: User Motivations, Example October 23, 2009

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  21. In-Depth Interviews: Context of Use, part I October 14, 2009

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  22. In-Depth Interviews: Participant Characterization pt. 4 October 13, 2009

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  23. In-Depth Interviews: Participant Characterization pt. 3 October 12, 2009

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  24. In-Depth Interview: Participant Characterization pt. 1 October 7, 2009

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  25. In-Depth Interview Module: Welcome September 30, 2009

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